These Terms and Conditions ("Terms") govern your access to and use of the Clear-Cut Podcasting website, platform, applications and services provided by Clear-Cut Studios Ltd ("Clear-Cut", "we", "our", or "us").

By accessing our website, creating an account, using our platform, purchasing any services or otherwise interacting with Clear-Cut, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use our website, platform or services.

1. Company Information

Clear-Cut Studios Ltd

Company Number: 16124627

Registered in England and Wales

Email:
contact@clearcutpodcasting.com

Website:
https://www.clearcutpodcasting.com

2. Definitions

Throughout these Terms:

Platform

means the Clear-Cut Podcasting website, browser-based recording studio, dashboard, customer portal, APIs and related software.

Services

means all podcast production services offered by Clear-Cut including, but not limited to:

  • podcast recording
  • podcast editing
  • video editing
  • audio enhancement
  • podcast publishing
  • hosting assistance
  • transcript generation
  • show notes
  • thumbnails
  • promotional clips
  • social media assets
  • consulting
  • production management
  • future services introduced by Clear-Cut.

Customer

means the individual or organisation purchasing or using our Services.

User Content

means all files, recordings, text, images, videos, audio, graphics, documents, metadata, comments and other material uploaded or submitted by a Customer.

Subscription

means any recurring monthly or annual service purchased through the Platform.

Workspace

means an individual customer area used for managing podcast projects.

3. Acceptance of these Terms

By creating an account or using our Services you confirm that:

  • you are at least 18 years old;
  • you have authority to enter into these Terms;
  • all information provided by you is accurate;
  • you will comply with these Terms and all applicable laws.

If you are acting on behalf of a company or organisation, you confirm that you have authority to bind that organisation to these Terms.

4. Our Services

Clear-Cut provides both:

Software Services

Including but not limited to:

  • browser-based podcast recording
  • project management
  • timestamped feedback
  • collaboration tools
  • media management
  • publishing tools
  • customer dashboards
  • future platform functionality.

and

Professional Services

Including but not limited to:

  • podcast production
  • editing
  • publishing
  • video production
  • promotional content
  • show notes
  • transcription
  • thumbnails
  • consulting
  • technical support.

Certain Services may be provided directly by Clear-Cut employees or carefully selected contractors.

5. Changes to our Services

We continually improve our platform.

Accordingly we may:

  • introduce new features;
  • discontinue existing features;
  • modify workflows;
  • improve performance;
  • release beta functionality;
  • change supported integrations.

We will make reasonable efforts to notify customers where changes materially affect the Services.

6. Customer Accounts

To access certain Services you may need to create an account.

You agree to:

  • provide accurate information;
  • keep your information updated;
  • maintain the confidentiality of your password;
  • immediately notify us of unauthorised account access.

You are responsible for all activity occurring under your account.

7. Platform Licence

Subject to these Terms, Clear-Cut grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for its intended purpose.

This licence does not transfer ownership of the Platform or any intellectual property.

Except where expressly permitted, you may not:

  • copy the Platform;
  • reproduce the Platform;
  • modify the Platform;
  • sell access to the Platform;
  • sublicense the Platform;
  • reverse engineer any software;
  • decompile any software;
  • scrape data from the Platform;
  • attempt to gain unauthorised access;
  • interfere with the operation of the Platform;
  • use the Platform for unlawful purposes.

Any unauthorised use immediately terminates this licence.

8. Acceptable Use

You agree not to use the Platform to upload, distribute or publish material that:

  • infringes copyright;
  • infringes trademarks;
  • infringes privacy rights;
  • contains malware;
  • contains viruses;
  • promotes illegal activity;
  • contains defamatory material;
  • contains hate speech;
  • contains sexually explicit illegal content;
  • violates applicable laws.

You must not use automated systems, bots or scripts to interfere with the operation of the Platform unless expressly authorised by Clear-Cut.

We reserve the right to suspend or terminate accounts engaged in abusive or unlawful activity.

9. User Content

You retain ownership of all User Content you upload.

Nothing in these Terms transfers ownership of your recordings, files or podcast assets to Clear-Cut.

However, by uploading User Content you grant Clear-Cut a worldwide, non-exclusive licence to:

  • store;
  • process;
  • edit;
  • convert;
  • transmit;
  • reproduce;
  • display;
  • publish (where instructed);
  • distribute

your User Content solely for the purpose of providing the Services requested by you.

This licence automatically terminates when the content is deleted or your contractual relationship ends, subject to applicable legal retention obligations.

10. Recording Consent

You represent and warrant that you have obtained all permissions, licences and consents necessary to record, upload, edit, publish and distribute all User Content.

This includes obtaining permission from any person whose:

  • voice,
  • image,
  • likeness,
  • performance,
  • personal information,

appears within uploaded recordings.

Clear-Cut accepts no responsibility for recordings made without appropriate consent.

11. Podcast Production Services

Clear-Cut provides professional podcast production services designed to simplify the creation, management and publishing of podcasts.

Depending on your selected plan or individual agreement, our Services may include:

  • podcast recording;
  • remote guest recording;
  • browser-based recording;
  • audio enhancement;
  • video editing;
  • podcast editing;
  • colour correction;
  • motion graphics;
  • thumbnails;
  • subtitles and captions;
  • transcripts;
  • show notes;
  • chapter markers;
  • promotional clips;
  • social media content;
  • publishing assistance;
  • podcast hosting integration;
  • RSS distribution;
  • production consulting;
  • technical support;
  • workflow management; and
  • other services described on our website or agreed in writing.

Not every feature is included within every plan.

Your selected subscription, quotation or proposal defines the Services included.

12. Customer Responsibilities

To allow us to deliver our Services efficiently, you agree to:

  • provide accurate information;
  • upload all required files;
  • provide publishing credentials where necessary;
  • review deliverables within the agreed review period;
  • respond to requests for clarification in a reasonable time;
  • maintain backups of important project files.

Where delays are caused by missing information or delayed responses, delivery dates may be extended accordingly.

13. Recording Platform

Our browser recording platform is provided to simplify remote podcast production.

Although we strive to provide a reliable recording experience, recording quality depends upon factors outside our control, including:

  • internet connection;
  • microphone quality;
  • camera quality;
  • lighting;
  • participant hardware;
  • browser compatibility;
  • third-party services.

Accordingly, we cannot guarantee uninterrupted recording or that every recording will be free from technical issues.

Customers remain responsible for ensuring that appropriate recording conditions are used.

14. Podcast Hosting & Publishing

Where requested, Clear-Cut may publish podcast episodes on behalf of customers.

Publishing may include:

  • RSS feed updates;
  • podcast hosting integrations;
  • YouTube uploads;
  • Spotify distribution;
  • Apple Podcasts distribution;
  • other supported podcast platforms.

Publishing relies upon third-party services.

We cannot guarantee:

  • approval by podcast directories;
  • availability of third-party platforms;
  • publishing times controlled by external providers;
  • uninterrupted operation of external APIs.

Customers remain responsible for ensuring that all published material complies with applicable laws and third-party platform policies.

15. Customer Review & Revisions

We aim to deliver content that meets the agreed production brief.

Each completed project includes the number of revision rounds specified within the customer's plan or quotation.

Unless otherwise agreed:

  • the first revision round is included;
  • additional revisions may incur additional charges.

Revision requests should be submitted promptly using the methods provided through the Platform or agreed communication channels.

Revision requests involving significant creative changes, additional production work or changes outside the original project scope may be treated as a new project or billed separately.

16. Delivery

Estimated delivery dates are provided in good faith.

Unless otherwise agreed, delivery dates are estimates only.

Delivery may be affected by:

  • customer response times;
  • incomplete uploads;
  • additional revision requests;
  • third-party service interruptions;
  • circumstances beyond our reasonable control.

Clear-Cut shall use reasonable efforts to meet agreed deadlines but shall not be liable for delays outside its reasonable control.

17. Project Storage

We may temporarily store project files to provide our Services.

However, Clear-Cut is not intended to function as a permanent archival storage service.

Customers remain responsible for maintaining independent backups of all recordings and project assets.

Inactive projects may be archived or permanently deleted following our data retention policies.

18. Subscription Plans

Certain Services are provided through recurring subscriptions.

Subscriptions continue until cancelled in accordance with the applicable plan.

Unless otherwise stated:

  • subscription fees are charged in advance;
  • unused subscription allowances do not automatically carry forward unless expressly stated;
  • subscriptions may be upgraded or changed during the subscription period where available.

We reserve the right to modify pricing for future billing periods upon reasonable notice.

19. Payments

Customers agree to pay all applicable fees associated with their selected Services.

Payments may be processed through trusted third-party payment providers.

Failure to make payment may result in:

  • suspension of Services;
  • suspension of Platform access;
  • delayed delivery;
  • cancellation of projects;
  • termination of subscriptions.

All prices are exclusive of VAT unless otherwise stated.

Customers remain responsible for any applicable taxes.

20. Additional Work

Podcast production is a collaborative and creative process.

Where requested work falls outside the agreed scope, including but not limited to:

  • extensive additional editing;
  • significant restructuring;
  • additional versions;
  • new graphics;
  • additional exports;
  • additional promotional assets;
  • substantial post-approval changes;

Clear-Cut reserves the right to quote separately for the additional work before proceeding.

No additional work will be undertaken without the customer's approval where additional charges apply.

21. Intellectual Property

Unless otherwise agreed in writing, Clear-Cut Studios Ltd retains all rights, title and interest in:

  • the Platform;
  • website;
  • dashboard;
  • browser recording studio;
  • software;
  • source code;
  • APIs;
  • workflows;
  • designs;
  • templates;
  • graphics;
  • documentation;
  • branding;
  • logos;
  • trademarks;
  • production methodologies;
  • user interface;
  • proprietary technologies;
  • all other intellectual property developed or owned by Clear-Cut.

Nothing in these Terms transfers ownership of any Clear-Cut intellectual property to the Customer.

Customers retain ownership of their User Content.

Upon full payment, Customers receive a perpetual, worldwide licence to use the final deliverables created specifically for them for their intended business or personal purposes unless otherwise agreed.

22. AI Features

Certain features of the Platform may utilise artificial intelligence technologies.

These may include, but are not limited to:

  • transcription;
  • subtitles;
  • show notes;
  • chapter generation;
  • titles;
  • descriptions;
  • summaries;
  • metadata;
  • keyword extraction;
  • content recommendations;
  • future AI-assisted production tools.

AI-generated content is intended to assist Customers and may require human review.

Customers remain responsible for reviewing all generated content before publication.

Clear-Cut does not warrant that AI-generated content will be accurate, complete, error-free or suitable for every purpose.

23. Third-Party Integrations

Our Platform may integrate with third-party services including, but not limited to:

  • RSS.com;
  • YouTube;
  • Spotify;
  • Apple Podcasts;
  • Google Drive;
  • Google Workspace;
  • Stripe;
  • LiveKit;
  • Amazon Web Services;
  • Cloudflare;
  • analytics providers;
  • future third-party services.

These integrations are provided for convenience.

We are not responsible for:

  • outages;
  • API changes;
  • discontinued services;
  • data loss caused by third-party providers;
  • authentication failures;
  • account restrictions imposed by third parties.

Your use of third-party services remains subject to their respective terms and privacy policies.

24. Confidentiality

Both parties agree to treat all confidential information received during the provision of the Services as confidential.

Confidential information includes, without limitation:

  • unpublished podcast content;
  • recordings;
  • production assets;
  • business strategies;
  • customer information;
  • passwords;
  • API credentials;
  • marketing plans;
  • commercial information.

Neither party shall disclose confidential information except:

  • where required by law;
  • where necessary to provide the Services;
  • with the prior written consent of the other party.

This obligation survives termination of these Terms.

25. Warranties

Clear-Cut warrants that the Services will be provided with reasonable care and professional skill.

Except as expressly stated in these Terms, the Platform and Services are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, we disclaim all warranties, whether express or implied, including warranties relating to:

  • uninterrupted availability;
  • merchantability;
  • fitness for a particular purpose;
  • compatibility with third-party systems;
  • non-infringement.

Nothing in these Terms limits any rights that cannot legally be excluded.

26. Limitation of Liability

To the fullest extent permitted by applicable law, Clear-Cut shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or relating to:

  • loss of profits;
  • loss of revenue;
  • loss of business opportunities;
  • loss of goodwill;
  • loss of data;
  • loss of recordings supplied by the Customer;
  • internet outages;
  • hardware failures;
  • software incompatibilities;
  • failures of third-party platforms;
  • delays caused by Customer actions or omissions;
  • publishing delays caused by podcast directories;
  • AI-generated inaccuracies.

Where liability cannot legally be excluded, our total aggregate liability arising from any claim shall not exceed the total amount paid by the Customer for the Services giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim.

Nothing in these Terms excludes liability for:

  • fraud;
  • fraudulent misrepresentation;
  • death or personal injury caused by negligence;
  • any liability that cannot legally be excluded.

27. Indemnification

You agree to indemnify and hold harmless Clear-Cut Studios Ltd, its directors, employees, contractors and affiliates against any claims, damages, liabilities, losses, costs and expenses arising from:

  • your User Content;
  • copyright infringement;
  • trademark infringement;
  • unlawful recordings;
  • breach of these Terms;
  • misuse of the Platform;
  • violation of applicable laws.

This includes reasonable legal costs incurred in defending such claims.

28. Force Majeure

Neither party shall be liable for delays or failures caused by events beyond their reasonable control, including but not limited to:

  • natural disasters;
  • acts of government;
  • war;
  • terrorism;
  • strikes;
  • internet outages;
  • cyber attacks;
  • cloud infrastructure failures;
  • power outages;
  • pandemics;
  • failures of third-party providers.

During such events, affected obligations shall be suspended for the duration of the event.

29. Suspension & Termination

We may suspend or terminate access to the Platform immediately if:

  • these Terms are breached;
  • payments remain outstanding;
  • unlawful activity is detected;
  • misuse of the Platform occurs;
  • security risks arise;
  • continued access could negatively affect other users or our business.

Customers may terminate subscriptions in accordance with their selected plan.

Termination does not affect accrued rights or obligations.

30. Effect of Termination

Upon termination:

  • Platform access may be revoked;
  • stored files may be deleted in accordance with our retention policy;
  • unpaid invoices remain payable;
  • confidentiality obligations continue;
  • intellectual property rights remain unaffected;
  • liability limitations continue to apply where permitted by law.

Customers are responsible for downloading any required project files before account closure.

31. Privacy

Your privacy is important to us.

Our collection and processing of personal information is governed by our Privacy Policy, which forms part of these Terms.

By using our Platform or Services, you acknowledge that your personal information may be processed in accordance with our Privacy Policy.

Where applicable, we comply with:

  • UK GDPR;
  • EU GDPR;
  • UK Data Protection Act 2018;
  • CCPA;
  • CPRA;
  • and other applicable privacy legislation.

32. Communications

You agree that we may communicate with you electronically, including by:

  • email;
  • in-platform notifications;
  • customer dashboard;
  • support tickets;
  • announcements;
  • service notices.

Service-related communications are considered part of the Services and cannot always be opted out of.

Marketing communications may be withdrawn at any time using the unsubscribe link or by contacting us directly.

33. Beta Features

From time to time we may introduce:

  • beta features;
  • preview releases;
  • experimental tools;
  • early-access functionality.

These features are provided for evaluation purposes and may:

  • change without notice;
  • contain bugs;
  • be modified or discontinued;
  • have reduced functionality.

Unless otherwise stated, beta features are provided without warranties.

34. Feedback

We welcome suggestions for improving the Platform.

If you submit ideas, feature requests or feedback, you grant Clear-Cut a perpetual, worldwide, royalty-free licence to use, modify and implement those suggestions without compensation or obligation to you.

This clause does not apply to your podcast content or confidential business information.

35. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

We may assign or transfer our rights or obligations in connection with:

  • a merger;
  • acquisition;
  • corporate restructuring;
  • sale of assets;
  • business transfer.

36. Severability

If any provision of these Terms is found to be invalid, illegal or unenforceable, the remaining provisions shall continue in full force and effect.

The invalid provision shall be replaced, where possible, with a lawful provision reflecting the original commercial intent.

37. Entire Agreement

These Terms, together with our:

  • Privacy Policy;
  • Cookie Policy;
  • Service Agreements;
  • Subscription Plans;
  • Project Proposals;
  • Statements of Work (where applicable);

constitute the entire agreement between the parties regarding the Services.

They supersede all previous agreements, understandings or representations relating to the same subject matter.

38. Waiver

Failure by Clear-Cut to enforce any provision of these Terms shall not constitute a waiver of that provision or any other rights.

39. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales.

40. Jurisdiction

Any dispute arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales unless applicable consumer protection laws require otherwise.

41. Dispute Resolution

Before commencing legal proceedings, both parties agree to make reasonable efforts to resolve disputes through good-faith discussions.

Customers should first contact contact@clearcutpodcasting.com with a detailed description of the issue.

We aim to acknowledge complaints within a reasonable period and work collaboratively towards a fair resolution.

Nothing in this clause limits either party's right to seek urgent legal remedies where necessary.

42. Changes to these Terms

We may update these Terms from time to time to reflect:

  • changes in law;
  • new Platform features;
  • additional Services;
  • business improvements;
  • security requirements.

Where changes materially affect your rights, we will provide reasonable notice through the Platform, by email, or via our website.

Continued use of the Platform after the effective date of updated Terms constitutes acceptance of those changes.

43. Contact

For questions relating to these Terms, please contact:

Clear-Cut Studios Ltd

Company Number: 16124627

United Kingdom

Email:
contact@clearcutpodcasting.com

Website:
https://www.clearcutpodcasting.com